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Privacy Policy

Last updated: June 18, 2026

This Privacy Policy explains how MaksBuilder collects, uses, shares, and protects information submitted through our website, contact forms, service request forms, phone calls, emails, and related communication channels.

By using maksbuilder.com or contacting MaksBuilder through the website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you contact MaksBuilder or request a service, we may collect the information needed to respond to your request and communicate with you about the project.

This may include:

  • Name
  • Phone number
  • Email address
  • Service address or project address
  • Details about your repair, installation, estimate, or service request
  • Preferred appointment time or scheduling details
  • Photos, notes, or other information you choose to send

We may also collect basic technical information when you visit the website, including your IP address, browser type, device type, pages visited, cookie data, approximate location based on IP address, and form submission metadata used for security and spam prevention.

2. How We Use Your Information

MaksBuilder uses collected information to communicate with customers, manage service requests, and operate the website.

We may use your information to:

  • Respond to your inquiry
  • Schedule an appointment
  • Prepare an estimate
  • Contact you by phone, email, or text about your request
  • Send appointment updates, confirmations, and service follow-ups
  • Review the type of service needed before assigning a technician or contractor
  • Improve website performance, forms, advertising, and customer experience
  • Protect the website from spam, bots, fraud, and misuse
  • Maintain business, tax, insurance, and service records when needed

3. Cookies, Analytics, Pixels, and Security Tools

Our website may use cookies and similar technologies to support website functionality, analytics, advertising measurement, and security.

Depending on which tools are active on the website, we may use:

  • Google Analytics to understand website traffic, visitor behavior, and page performance.
  • Meta Pixel to measure advertising performance and improve ad relevance on platforms such as Facebook and Instagram.
  • Google reCAPTCHA to protect website forms from spam, bots, and automated abuse.
  • Website cookies needed for form functionality, security, performance, and basic operation.

These tools may collect technical data such as IP address, browser information, device information, page visits, cookie identifiers, and interaction events. Some third-party tools process this information under their own privacy policies.

You can manage or block cookies through your browser settings. Some website features may not work correctly if cookies are disabled.

4. How We Share Information

MaksBuilder does not sell your name, phone number, email address, service address, or service request details for money.

We may share information with trusted service providers or partners when it is needed to operate the website, respond to your request, provide service, or maintain business records.

Information may be shared with:

  • Website hosting providers
  • Email service providers
  • Analytics providers
  • CRM or customer management systems
  • Spam protection and website security providers
  • Advertising platforms, if tracking or ad measurement tools are enabled
  • Contractors, technicians, or service partners when needed for scheduling, estimating, or completing a requested service
  • Professional advisors, including legal, accounting, insurance, or administrative support
  • Government or legal authorities when required by law

If advertising pixels or similar tools are active, some cookie, device, or browsing data may be shared with third-party platforms for analytics, advertising measurement, or ad performance purposes.

5. Service Communication

When you submit a form, call us, email us, or request service, we may use the contact information you provided to communicate with you about that request.

This may include scheduling, estimate details, appointment updates, service questions, technician coordination, and follow-up communication.

6. Data Retention

MaksBuilder keeps personal information for as long as needed to respond to inquiries, manage service records, complete customer communication, maintain business records, resolve disputes, and meet legal, tax, insurance, or administrative requirements.

Retention periods may vary depending on the type of information, the nature of the request, whether service was performed, and applicable business or legal requirements.

7. Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, misuse, loss, or disclosure.

No website, email system, hosting platform, or internet transmission is completely secure, but we take practical steps to protect the information submitted through our website and communication channels.

8. Your Privacy Requests

You may contact MaksBuilder to request access, correction, update, or deletion of personal information you previously provided.

Some information may need to be retained for business records, service history, tax, insurance, legal, or administrative reasons.

To submit a privacy request, email:
info@maksbuilder.com

Please include your name, phone number, email address, and enough detail for us to identify the related request or communication. We may need to verify your identity before completing certain requests.

9. California Privacy Rights

California residents may have rights under California privacy laws, depending on how those laws apply to the information collected and the relationship with MaksBuilder.

These rights may include the right to request access to personal information, request deletion, request correction, know how information is used or shared, and opt out of certain types of sale or sharing of personal information.

MaksBuilder does not sell personal information for money. If advertising, analytics, or tracking tools are active on the website, certain cookie or device information may be shared with third-party platforms for analytics, ad measurement, or advertising-related purposes.

California privacy requests can be sent to:
info@maksbuilder.com

10. Third-Party Services

Our website may use third-party services for hosting, analytics, advertising, maps, forms, email delivery, CRM management, spam protection, and website security.

These third-party services may collect or process information according to their own privacy policies and terms. MaksBuilder is not responsible for the privacy practices of third-party websites or platforms.

11. Children’s Privacy

The MaksBuilder website is intended for adults seeking construction, HVAC, repair, installation, or related home and property services.

We do not knowingly collect personal information from children under 13. If you believe a child submitted personal information through our website, contact us at info@maksbuilder.com.

12. Changes to This Privacy Policy

MaksBuilder may update this Privacy Policy from time to time to reflect changes in our website, services, tools, legal requirements, or business practices.

When the policy is updated, the “Last updated” date at the top of this page will be changed.

13. Contact

For privacy questions, correction requests, deletion requests, or other privacy-related inquiries, contact:

MaksBuilder
Email: info@maksbuilder.com
Website: maksbuilder.com